Head Geek in Charge provides the hospitality industry with top-notch IT talent, including CIOs, IT directors, project managers, support specialists and systems analysts. We can fill full-time, part-time, seasonal and/or temporary positions with the most qualified IT professionals. Simply let us know what you’re looking for, and we’ll do all of the legwork for you!

Some benefits to using our IT talent:

• Reduced labor costs
• Professionally-screened IT professionals by hospitality IT professionals
• 24/7 or after-hours back up coverage to ensure business continuity
• Increased efficiency- we handle the recruiting, screening and interview process
• Strong network of candidates within the hospitality industry

No matter the undertaking, without a project manager, hotels run the risk of experiencing cost overruns, missed deadlines and insufficiently trained personnel. Head Geek in Charge specializes in managing IT-related projects for hotels, including:

• Hotel pre-openings & opening
• Low voltage cabling & wiring
• Telecom installation & service
• Audio visual
• Employee training/system user training
• Ticketing systems
• Network communication infrastructure
• System migration & renovation

Head Geek in Charge provides top-notch help desk services to hotel staff and their guests, ranging from simple tier 1/triage-level help for minor issues, to more complex, tier 3 issues that require the assistance of HGIC’s certification-level engineers.  Our help desk services include:

• After hours and weekend support options
• 24/7 support options
• Time + materials emergency support services
• Tier 1, 2 and/or 3 support services

HGIC also provides help desk services to a select group of hospitality technology vendors. If you are a vendor who wishes to be considered for this service, please contact us.

Choosing the right technology for your property and ensuring they integrate properly with new and/or existing systems is critical to a successful hotel operation. Additionally, the importance of assuring data security during the selection, design and implementation process cannot be understated.

Head Geek in Charge employs expert consultants who can walk hoteliers through this process from start to finish to ensure the success of the project. Our consulting services include:

• Hotel pre-opening and opening
• Cost management
• Network design
• System evaluation
• Bidding process
• Network communication infrastructure
• Technology road map
• Future-proofing new and existing systems
• Strategic & holistic system architecture design
• Ensure consistency of network
• Recommend procedures to safeguard the security of data and operational processes

Head Geek in Charge offers system implementation services to ensure a smooth execution. Our implementation services include, but are not limited to:

• Low voltage cabling and wiring
• Telecom installation and service
• Hotel pre-opening, opening, renovation and upgrades
• Web hosting for domains and email accounts
• Web site development
• Hardware and software installation
• Network infrastructure

In the hospitality industry, there is virtually nothing more important than ensuring the security of the data flowing through your network. Head Geek in Charge offers the following services to ensure the protection of your systems, intellectual property and the guests’ personal data:

• Computer diagnostics and repair
• Antivirus debugging
• Data back up and recovery
• Preventative maintenance
• Disaster recovery
• Hurricane preparedness
• Network security
• Security of operational process and data
• Systems security audit
• Cyber sweeps